A Warm Blackpool Welcome | Little Touches

A Warm Blackpool Welcome

What links Blackpool to fellow seaside resorts Skegness and Great Yarmouth, plus Liverpool City Region ? Blackpool has recently joined the privileged places in achieving WorldHost Recognised Destination status. 

 

WorldHost is the gold standard training programme for customer service and approval for the resort as a destination as a whole means visitors can be assured of a warm Blackpool welcome at turnstiles, transport, theatres and theme parks throughout the town. 

 

The ambitious vision has been realised through a committed consortium in the form of Blackpool Tourism Academy: flagship travel, hospitality and leisure operators working together to ensure a seamless visitor experience from Starr Gate to Bispham. 

 

BTA members include:

When people see the WorldHost logo displayed in Blackpool they will know that they are visiting a place that cares about its visitors and values their custom

Nigel Kilgallon,

Chairman - Blackpool Tourism Academy 
 

 

Facts & Figs

Developed in:

Canada

Trained UK-wide:

200,000 people

 

Trained in Blackpool:

2,500 people

 

 

Training themes include:

 

Disability and Culture

 

 

Played a prominet role in the success of:

 

London 2012 Olympics and Paralympics 

 

 

Big names who use the scheme:

 

Monarch Airlines

 

Wetherspoon

 

Costa Coffee

 

McDonald's

 

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