A Warm Blackpool Welcome | Little Touches

A Warm Blackpool Welcome

What links Blackpool to fellow seaside resorts Skegness and Great Yarmouth, plus Liverpool City Region ? Blackpool has recently joined the privileged places in achieving WorldHost Recognised Destination status. 


WorldHost is the gold standard training programme for customer service and approval for the resort as a destination as a whole means visitors can be assured of a warm Blackpool welcome at turnstiles, transport, theatres and theme parks throughout the town. 


The ambitious vision has been realised through a committed consortium in the form of Blackpool Tourism Academy: flagship travel, hospitality and leisure operators working together to ensure a seamless visitor experience from Starr Gate to Bispham. 


BTA members include:

When people see the WorldHost logo displayed in Blackpool they will know that they are visiting a place that cares about its visitors and values their custom

Nigel Kilgallon,

Chairman - Blackpool Tourism Academy 


Facts & Figs

Developed in:


Trained UK-wide:

200,000 people


Trained in Blackpool:

2,500 people



Training themes include:


Disability and Culture



Played a prominet role in the success of:


London 2012 Olympics and Paralympics 



Big names who use the scheme:


Monarch Airlines




Costa Coffee




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